Games and providers
Crownplay offers games from over 90 providers, including Pragmatic Play, Evolution, Play'n GO, NetEnt, Microgaming, Yggdrasil and Quickspin. The catalogue includes slots, table games, live game studios, TV games and progressive jackpots.
The platform allows demo play on most titles, giving players the opportunity to test games before playing with real money. Live streaming is available for live casino games.
Crownplay also offers sports betting covering football, basketball and motor racing, with live betting and partial withdrawal options. Virtual sports and esports are also available.
Welcome package and bonus
Crownplay welcomes new casino players with a welcome package offering 250% up to 3 000 € plus 350 free spins. A separate first deposit bonus offers 100% up to 500 € and 200 free spins.
The sports betting portal offers a welcome bonus independent of 100% up to 200€ for initial bets. Weekly reload bonuses and daily cashback complete the offers.
| Bonus type | Details | Availability |
|---|---|---|
| Welcome package | 250% up to 3 000€ + 350 free spins | New casino players |
| First deposit bonus | 100% up to 500€ + 200 free spins | First deposit |
| Sports betting bonus | 100% up to 200€ | Sports betting section |
| Weekly reload bonus | Up to 700 € + 50 free spins (slots) or 50% up to 500 € (sports betting) | Minimum deposit 20€ per week |
| Daily cashback | 15% up to 400€ on slot machines | Slots |
| Live Cashback | 25 % | Live casino games |
| Tournaments and draws | Up to 12 000 000 € in cumulative prizes | Regular and active players |
Payment methods
Crownplay accepts digital wallets (e-Wallets) and credit cards in euros. E-Wallet payments are processed quickly, whilst credit card payments may take longer.
KYC (Know Your Customer) checks and anti-money laundering compliance are mandatory before withdrawal. All withdrawals are processed in euros.
- Accepted currency: EUR
- Deposit methods: Digital wallets, credit cards
- Fast withdrawals via e-Wallets
- Identity verification required before withdrawal
- Daily withdrawal limit: to be verified with support
Registration and account access
Crownplay welcomes players aged 18 and over. The platform supports 15 languages including German, English, Spanish, French and Polish. Access via web browser and mobile devices is available.
Registration involves identity verification compliant with KYC and anti-money laundering standards. Players can access their account via the website or mobile app.
- Minimum age: 18 years
- Supported languages: German, English, Italian, Finnish, Norwegian, Polish, Hungarian, Czech, Spanish, Portuguese, Greek, French, Slovenian, Croatian, Arabic
- Access via web browser and mobile
- Identity verification required on registration
- Multilingual support 24/7
VIP and loyalty programme
Crownplay offers a VIP programme with exclusive benefits for regular players. VIP members enjoy a personal account manager, higher withdrawal limits, personalised offers and live chat access 24/7.
Benefits also include cashback, private promotions and access to games reserved for VIP members. Loyalty points can be accumulated and exchanged according to programme terms.
- Personal VIP manager
- Increased withdrawal limits
- Personalised offers and promotions
- Live chat access 24/7
- VIP cashback
- Access to on-site promotions
- Access to private games
Responsible gaming and restrictions
Crownplay is committed to responsible gaming and provides self-exclusion and gaming break tools. The platform complies with strict KYC guidelines and anti-money laundering policies.
Players aged 18 and over can access the platform. Certain countries are restricted, including Belgium, Denmark, the Netherlands, Sweden, the United Kingdom and the United States. Player support resources such as GamCare and Gambling Therapy are available.
- Self-exclusion tools available
- Game pause option
- Strict identity verification (KYC)
- Anti-money laundering (AML) compliance
- Resources: GamCare and Gambling Therapy
- Age required: 18 years minimum
FAQ
What is a wagering requirement?
A wagering requirement indicates the total amount of bets you must place before you can withdraw winnings from a bonus. Specific conditions vary depending on each offer.
Where can I find information on available bonuses and promotions?
Current offers and promotion details are available on Crownplay's promotions page. Consult the full terms and conditions to learn the specific terms of each bonus.
How to claim and activate a bonus?
To activate a bonus, access your account and follow the instructions on the promotions page. Some bonuses activate automatically upon deposit, while others require manual activation.
Do all games contribute equally to wagering requirements?
No, game contribution to wagering requirements varies. Most games contribute partially or fully, whilst some may not contribute at all. Check the specific bonus terms to learn the contribution rates.
How do I check my bonus wagering progress on an active bonus?
You can track your wagering progress in the dedicated section of your Crownplay account. Detailed tracking shows you the amount wagered and remaining balance to meet the conditions.
